Local Cancer Intelligence

My role: UX Lead

Project scope: Local Cancer Intelligence helps professionals understand the changing cancer population within a Clinical Commissioning Group (CCG) in England. It also shows how this compares within Cancer Alliances for some of the data sets available on the tool.

Users struggling to use the filters. In order to help them to find easily what they are looking for we have to improve the usability of the filter functionality, make it simple and improve the sorting.

Approach

I've worked with stakeholders to improve the search and filters with the aim to improve the usability of the website on desktop and mobile.

After kick off and design exploration workshops I've created a new proposal mocks, flows and a prototye. I've made a prototype and I've conducted usability test with students and NHS professionals. The users had positive feedback regarding the new interactions and search.

Prototype and mobile experience

I've created two prototypes (desktop and mobile) with principle to test. I've made a prototype and I've conducted usability test with students and NHS professionals. Thanks to an increase of the mobile use from av of 5% up to nearly 30% later in the year, we focused on improving the UX on the mobile experience.

User testing

Unmoderated user testing on the platform whatuserdo:

7 individuals aged between 25 and 50 participated in the study. All participants were students or researchers.

  • All participants were students or researchers.
  • They are all familiar with Macmillan Cancer Support.

The participants were introduced the aim of the session, and then asked some questions in relation to the current website. Then, the new prototype with the new design was presented. Participants were encouraged to think aloud: they were encouraged to say what they were thinking, feeling or doing while interacting with the product.

Result

  • 7 participants could complete the tasks
  • 7 participants could reset the filters with no hesitation and deviation.
  • 6 participants find the filters clear and easier to use.