My role: Lead Designer

Project: IBM AIOps

I'm currently working on a B2B product for DevOps, SREs at IBM London supporting five development squads across Europe and US. The product is a Cloud AIOps platform part of the IBM Cloud and AI portfolio that helps companies reduce event noise in operations, automatically groups events related to the same problem and provides relevant context for faster resolution. I'm responsible of the overall user experience from the start to the end.

To meet user needs I adopt an Enterprise Design Thinking approach.

Case studies available on request.